After presenting and attending seminars for over twenty years, Richard Friend is one of the best trainers on the planet. Richard has taught various subjects such as diversity and leadership to managers at our upscale health club. Richard has also conducted seminars to the Hotel Human Resources Association of Chicago, comprised of hotel human resources directors. Dr. Friend is organized, thorough, informative, and entertaining. Most importantly, he teaches managers skills they can take back to their everyday work lives. I would highly recommend Dr. Friend to any organization with training and development needs. In all sessions, Richard has proven to be outstanding and has received rave reviews from the participants. Kevin Brooks Director of Human Resources East Bank Club BACK