Richard Friend's ability to accurately and expediently "take the pulse" of a complex and dynamic culture such as ours enabled him to jump right in as a seamless team member and contributor. Friend & Associates, deals with "tough" growth and transformation issues in a challenging, dynamic, "rock their world" kind of way with emphasis on creative learning, fun and real world applicability. Richard enabled us to effectively access and address content that was previously in the category of the "untouchables."

  • J.S. Bland

    Director of Global Diversity

    Nortel Networks

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